One in three hire car drivers check for damage before taking the car out

Research conducted by Opinium on behalf of, a leading provider of car hire excess insurance found that a third (36%) of hire car drivers said they only check the car for major damage with only 33% checking the car fully, including the wheels and tyres.


The survey also found that one in seven (14%) hire car drivers has found damage on a hire car that was not highlighted on the checkout sheet, and 13% of hire car drivers have been suspicious that a rental company would charge them for damage they did not do.  6% of hire car drivers say that they have actually had a rental company accuse them of damage they didn’t do, and 9% have received unexpected charges when they returned their car.


With all this uncertainty, it is perhaps surprising that a fifth of drivers (18%) have returned their hire car without it being signed off by a rental company employee, and only a fifth (18%) of drivers take photos of the car to prove their innocence.


Read more about the research here.