Synergy Health

The Need

Synergy Health delivers a range of specialist outsourced services to healthcare providers and other clients concerned with health management. Opinium were commissioned to develop a heavy weight thought leadership report to allow Synergy to own and lead the debate around private partnerships in the NHS.

Our Approach

Our research report, explored a range of themes, but focused on issues surrounding the Sterile Services Department (SSD) and the decontamination of reusable surgical instruments and is based on findings from our quantitative survey amongst 150 UK surgeons followed by in-depth qualitative interviews with NHS Financial Directors

The Outcome

Surgeons are at the forefront of the most advanced, most challenging service delivery by the NHS, life-saving and life-changing surgery, thereby representing one of the key audiences of senior decision makers at the coal face of healthcare delivery in the UK. NHS Financial Directors are key clients of Synergy Health. The report presented an honest and balanced view of private sector partnerships in the NHS and allowed Synergy Health to lead the debate at a critical time in their industry. Opinium delivered the full thought leadership report and presented the findings to their management board. We also joined their MD at an event at the House of Commons and presented the findings alongside him, before a panel debate which included MPs and members of the Health Select Committee.